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BBT servicesAsheville Phoenix Properties delivers full service management to community associations of all sizes—from condominiums and single family home communities to large scale, master-planned communities. We provide dedicated professionals. Our team is supported, and your community is supported, by numerous department team members who are committed to all aspects of overseeing your association—customer care, accounting, vendor coordination, collections, legal coordination, among others. Our commitment to advanced training, technology and task management from our highly experienced staff, enables our managers to focus more time on your community.

Asheville HOA Property Management Services

The following are provided as part of our service commitment to your association:

  • Board Member support on a day-to-day basis.
  • Annual budget preparation assistance. 
  • Accounting services, including collection of monthly, quarterly or annual dues; timely mailing of delinquent notices; payment of invoices, budget monitoring and monthly reports.
  • Answer and act upon all homeowner communications, both written and verbal, in a prompt manner.
  • Maintain a 24-hour emergency answering service.
  • Prepare a Board Member meeting package, which includes a meeting agenda, management report, financial statements and copies of all correspondence sent and received, bids received, etc.
  • Mail the draft minutes and action list generated from the Board meeting to all members of the Board in advance of the meeting. The action list will include all progress on the Board’s requests since the meeting.
  • Attend regular Board Meetings.
  • Provide samples of minutes, rules, correspondence, specifications etc., all of which can be customized for your association.
  • Management report with a list of all requests to Asheville Phoenix Properties from the Board, homeowners, etc., along with the status of each item. 
  • Coordinate professional small-scale seminars with pertinent community information.
  • Coordinate maintenance vendors, such as carpenters, plumbers, electricians, roofers, etc. We will work with existing contractors of the association to ensure that the property is maintained to its full potential. 
  • Websites can be created and maintained for each association.

Asheville Phoenix Properties has been providing property management services in Western North Carolina for more than 10 years. It is our goal to give the best possible service to the owners we represent and to our tenants for the time they’re with us.  Fees are based on the needs and size of each association.

Should my HOA hire a property management company?

While you may have association members willing to volunteer their time and services, our Community Management team has refined their skills with years of experience. If you are looking to save your homeowners association time and money, hiring our professional Community management here at Asheville Phoenix Properties is often the key to managing your property smoothly and efficiently.

Asheville Phoenix Properties professional community management team can help your group with the following aspects of running your association, just to name a few:

  • Hiring and managing maintenance crews
  • Negotiating discounts on required services
  • Handling homeowner complaints
  • Running board of directors meetings
  • Collecting dues and manage finances
  • Ensuring legal compliance

Self-managing your HOA can seem like a good idea in theory, but in actual practice, hiring  Asheville Phoenix Properties can not only be extremely cost-effective, it can help promote conflict-free relationships between neighbors.